Produktbeskrivning

Is your IT operations team overloaded with too many alerts and too many tools?

Is the performance of your applications suffering because you're unable to quickly resolve infrastructure incidents?

OpsRamp, a Hewlett Packard Enterprise company, is a SaaS-based ITOM solution that delivers total visibility across on-premises, cloud, and cloud-native environments, centralizes infrastructure monitoring and management of business-critical services, and improves operations through automation and integration with your existing ITOM and ITSM toolsets. OpsRamp helps modern IT operations teams align with the business for delivering innovation, respond faster, and automate procedures to help reduce operating costs and keep your applications performing to expectation. By improving operational efficiencies and governance, your team will be more productive in supporting more strategic business objectives. Centralize your IT operations with OpsRamp today.

 

Egenskaper

Hybrid discovery and observability for a complete picture of your IT environment
OpsRamp automatically discovers and identifies all your hybrid infrastructure resources in real-time, as each resource joins the network, whether they exist on-prem or in 3rd-party cloud environments. Flexible agentless and agent-based options enable native resource monitoring via OpsRamp, allowing you to decrease the number of tools and associated subscription costs. Integrate with your existing tools to aggregate your monitoring data within your central IT Ops command center. Native monitoring instrumentation and over 2,500 integrations bring your metrics, events, logs, and traces together within one central command center, integrating your monitoring data so you can be the first to know and respond with context of the impacted business services. Customizable policy-based monitoring templates allow you to automatically onboard and start monitoring IT infrastructure resources without consuming your team's time. Topology and Service Maps give you a clear view of the resources supporting each one of your business services and applications. Seamless integrations with a variety of the most popular IT Service Management (ITSM) tools enable real-time bidirectional collaboration between your Service Desk and your Operations team to help you resolve incidents faster and keep your applications performing to expectation.

Event and incident management helps you be the first to know
OpsRamp's native AIOps engine correlates and deduplicates alerts to help you more quickly identify incident root cause without having to swivel between disconnected point tools. By reducing incident volume, your team will be more efficient, productive, and proactive. Intelligent incident routing automatically identifies incident type and routes the incident to the correct IT administrator with all the information they need to quickly resolve the incident. Customizable knowledge base, audit recordings, and audit trails inform and preserve operational best practices to help you uphold stringent governance of your IT operations practice. Multi-tier, multi-tenancy allows for customizable resource grouping by business unit or customer to help keep your monitoring practice clean by partitioning your various monitored environments and data. Role-based consoles and real-time reporting drive transparency and showcase your team's value to the business.

Remediation and automation helps you resolve incidents and perform operations faster
The OpsRamp policy-based resolution workflows and runbook management automatically resolve recurring incidents - improving uptime, reliability, and performance of business services and applications. Automatically identify resource type and apply customizable monitoring templates for improved governance. Auto-patching of your IT infrastructure resources saves your team time and keeps your devices in compliance.